FAQ
Description The LONG Excel Add-In is an application that extends the functionality of Microsoft Excel. This was developed by LONG to solve specific bu...
Mon, 20 Jan, 2020 at 1:28 PM
Issue There are many was that Dynamics GP can lock up. Below are the common ones and the solutions to them. Login Lockup Symptom Th...
Fri, 20 Dec, 2019 at 8:30 AM
Description You know that the LONG Excel Button is installed but it does not show up on the tool bar. Cause The LONG Excel Button is a...
Sun, 19 Jan, 2020 at 8:09 AM
Issue Need to connect to LONG network resources from a location outside a LONG office. Description Various events bring up the need to...
Fri, 22 Oct, 2021 at 10:15 AM
How to Download and Install Microsoft Project To do this, you will need a Microsoft Project License. Once that is assigned to you then you...
Wed, 14 Oct, 2020 at 9:11 AM
How to transfer a meeting from one device to another or add a companion device: Open Teams (mobile app or desktop app) on the second device On the banner...
Thu, 15 Oct, 2020 at 9:18 PM
Description SSPR allows users to reset password and or change password in the event of lockout or other. Cau...
Fri, 4 Dec, 2020 at 10:56 AM
This can happen if your device gets out of sync with the online server that is tracking our phone policies. To fix this you will need to uninstall the d...
Mon, 22 Feb, 2021 at 8:24 AM
Issue Old MobileTech batches keep appearing in the Payroll system. Sometimes these batches have transactions and sometimes they do not. I...
Mon, 22 Mar, 2021 at 10:16 AM
Issue: You try to open a GP Window (like Smartlist). It seems to open, but you do not see the window. Usually this is because it has opened in a position...
Mon, 24 May, 2021 at 2:11 PM